Settlements Officer

Job Description

Job Description

The individual will be responsible for assisting the Card Operations Manager by providing support for the total Cards Operations infrastructure for both FNB Issuer and acquiring systems and local interbank links as well as international links and external switches.

In addition, this individual will provide operational support to the Front, Middle office and Branches to reduce operational risk and improve operational controls and efficiency in the area

Welcome to First National Bank Ghana, the home of the #Changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team in Centralized Operations, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are You Someone Who Can

Resolve all customer issues or queries efficiently, and within agreed timelines.
Responsible for managing of settlement and reconciliation of Visa issuing and acquiring (POS and ATM) transactions.
Responsible for managing issuing and acquiring settlement GHipss products (Gh-link and ezwich cards)
Responsible for managing master card acquiring settlement and reconciliation.
GL, Suspense accounts and Nostro account management. Assisting with reconciliation and matching of card entries in card GL’s and Suspense Accounts
Reconciliation of Outgoing and incoming schemes files and raising of P&L vouchers to clear the cards GL’s
Investigate all items defaulting into the exceptions report and ensuring that they are reversed within the TAT timelines.
Responsible for reporting and managing card business profitability and reporting on all card’s product usage.
Responsible for managing scheme’s monthly fees, QOC, Fee collections and funds disbursement activities.
Oversee our monthly authorization rates score on Visa online and proactively act on the rates.
Comply with governance in terms of legislative and audit requirements.
Prepare and submit reports relating to activities in area under control for management decision making.
Manage own development to increase own competencies.

You Will Be An Ideal Candidate If You

Have relevant degree
Have 2 – 3 years relevant experience in card products and card operations, card payment procedures and general banking operations

You Will Have Access To

Opportunities to network and collaborate
A challenging working environment
Opportunities to innovate

We Can Be a Match If You Are

Adaptable and curious
Thrive in a collaborative working environment

Apply now if you are interested in taking the next step. We look forward to engaging with you.

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Job Details

Application Closing Date

11/07/24

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.