Job Description
Setting up M-KOPA Phones: -Ensuring complete set up of PAYGO Phones in an accurate, timely manner in accordance with existing script
Prepare Phones and make them ready for sale (RFS) adhering to the set target of 200 per day
Order processing
Managing dispatches and keeping records of stock: including Current Stock, Stock in Channel, and Total Sales.
Deal with basic customer queries and concerns in an effective and timely manner
Monitoring customers’ devices using the systems provided
Identifies ways to improve on overall customer experience
Provide reports on tasks as mentioned above Compile accurate production data as required for optimum production & machine control
Ensure that respective workstations are routinely cleaned. This shall include general housekeeping (6S).
Ensure adherence to set safety standards and appropriate use of personal protective equipment.
Responsible for their own safety as well as that of their fellow employees.
Participate in any other duties that shall be reasonably assigned by management
Ensure adherence to set safety, health, and environmental standards
Be accountable for the company assets in your custody
Experience/ Skills & Competencies/ Licences & Certifications/ Education Required
Any Certificate or Diploma preferably in Supply Chain Management
Attention to detail and numerical accuracy
Good presentation skills and ability to work in a team
Exceptional work ethic and integrity
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.