Job Overview
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Qualification
Certificate
Job Description
Job Purpose
The main purpose of an M-KOPA stock controller is to serve customers and the sales team by distributing stock and helping customers with repairs.
JOB FUNCTION
Reporting to M-KOPA stock point from 8:30 am to 5:30 pm, Monday to Saturday
Stock management: Physical and system stock receipt and issuance; and stocktaking
Customer service: Log and resolve all customer issues and assist customers in their inquiry
Branding: Ensure that all posters and marketing materials are visible, and present themselves diligently as the face of M-KOPA Sales
Other tasks assigned to them by the supervisor
Experience/ Skills & Competencies/ Licences & Certifications/ Education Required
At least 1 years’ experience in customer care or sales, preferably in a phone selling company.
Front office management is an added advantage
Computer literate
College diploma in any field or tertiary training in customer service
