General Manager

Job Description

We are looking for a General Manager in Ghana to lead our Rides business vertical.

You will be responsible for developing and nurturing critical relationships with marketplace stakeholders; driving growth in passenger and driver acquisition, engagement and retention to strengthen our leadership position; and managing and developing a high-performing team.

About Us

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

About The Role

This strategic role will be the interface between our business and the key country stakeholders (i.e. regulators, government officials, local communities etc).

You will be working closely with the local operations and support teams, the Regional manager, HQ teams (i.e., Public Relations, Growth Analytics, Central Operations, Marketing, Product, Regulatory, Customer Support).

This is a critical, impactful and highly rewarding role: Ghana is an exciting market for Bolt and you will lead the mission to make urban travel more affordable, safe, convenient, and sustainable.

Main tasks and responsibilities:

Lead the financial and strategic planning process and be responsible for its implementation for Ghana
Define, implement and optimize local business and operational strategies/goals with the local operations team
Advocating and elevating Bolt’s brand, product and service by working closely with local authorities and policy makers
Establish strategic partnerships with drivers, local fleet owners and other relevant businesses/entities
Advise and closely collaborate with HQ teams such as Product, People or Marketing to develop and execute key initiatives that drive growth and efficiency
Take ownership of Bolt’s growth in Ghana by ensuring both local operations and HQ teams, support and collaborate actively with each other to meet business goals

About you:

You have 7+ years of experience in operations management or general management role with P&L experience
You are a strong leader and collaborator with excellent negotiation and communication skills (both verbal and written) in English
You are highly analytical and have a data-driven mindset with excellent Excel skills
You have a strong sense of ownership with a hands-on approach
You are comfortable with developing business frameworks to support your strategies and decisions
MBA and Consulting experience is an added advantage, but not mandatory.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Why you’ll love it here:

Play a direct role in shaping the future of mobility.
Impact millions of customers and partners in 500+ cities across 45 countries.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work.
Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
Take care of your physical and mental health with our wellness perks.
Some perks may differ depending on your location.