IT Manager

Job Description

The job holder oversees the organization’s technology-related strategies and initiatives. Plans for the company’s technological needs and addresses any tech-related problems.

Helps the company move forward with advances in technology and methods of processing and managing information. Serves as a leader and innovator for the company’s information technology department.

Responsibilities
Align IT objectives and programs to enterprise objectives and strategies.
Define metrics based on overall business objective.
Report performance status
Coordinate overall technology budget.
Establish strategic service provider partnership.
Align IT risk management with the enterprise.
Optimize and design enterprise processes.
Define and adjust IT standards and technologies.
Shift decisions to enterprise operations
Coordinate security and compliance audit
Optimize cost of services through a mix of internal and external sources
Coordinate IT processes across the enterprise
Define standards and architecture.
Manage all IT Projects
Manage application portfolio.
Plan and manage Strategic IT initiative.
Align IT risk management with IT productive objectives.
Acquire Software/Hardware
Select, manage and control IT service providers.
Control overall technology budget
Oversees the development and testing of new programs developed.
Ensures the company’s data remains secure.
Oversee all cyber security threats and safeguard against them on an organization wide scale.
Ensure tech systems and procedures lead to outcomes in line with business goals.
Developing customer service platforms
Establish IT policies, strategies, and standard operating procedures.
Develop and approve technology futures and budgets.
Adopt new technologies while ensuring low or no risks to the company.
Developing IT strategies that dovetail with the business’s growth.
Manage IT and development team personnel.
Approve vendor negotiations and IT architecture.
Create business value through technology.
Establish regular maintenance.

Requirements
Degree in IT or related field
A postgraduate degree or professional certification in a business-related course is a plus.
Must have 8-10 years’ working experience in IT services industry.
Candidates must demonstrate outstanding Business Transformation Process
Strong attention to detail and excellent communication and people skills.