Support Engineer

Job Description

We’re Hiring: Support Engineer

Are you a skilled Support Engineer looking for an opportunity to work with cutting-edge technologies and collaborate with engineering teams to solve complex technical issues? If you have experience in technical support, troubleshooting APIs, cloud platforms, and automation tools, we’d love to hear from you!

What You’ll Do

✅ Provide technical support for customers, ensuring timely issue resolution and high satisfaction

✅ Troubleshoot and debug web applications, APIs, and databases in cloud environments

✅ Develop automation tools to streamline workflows and improve efficiency

✅ Collaborate with engineering and QA teams to triage issues and suggest product improvements

✅ Work with CI/CD pipelines, SQL databases, and cloud technologies (AWS, Zapier, Kubernetes)

✅ Manage multiple technical issues while maintaining professionalism under pressure

What We’re Looking For

✔ 3+ years of experience in technical support, engineering, or related roles

✔ Strong proficiency in JavaScript, Python, React, Node.js

✔ Experience with SQL, PostgreSQL, REST APIs, and cloud services like AWS

✔ Hands-on experience with Zendesk, Salesforce, Jira, and automation tools

✔ Excellent problem-solving skills and ability to debug complex issues

✔ Bonus: Experience with CI/CD pipelines, Kubernetes, and technical writing

Why Join Us?

🌟 Work in a fast-paced, collaborative environment

🌟 Hands-on exposure to cloud, automation, and software development

🌟 Career growth opportunities with mentorship and upskilling programs

If you’re passionate about solving technical challenges and improving customer experiences, apply now or reach out for more details!

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