Business Development Manager

25 March 2024
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Job Description

To provide expertise and advice to support the development of operational implementation plans and associated service delivery processes, methods and techniques and to grow and provide Human Capital services to client / customers, contributing to client / customer satisfaction, optimal profitability, reduced risk and compliance to regulatory and legislative requirements to both managers and employees within the operating company/function.

Key performance areas:

Implement programmes that will improve productivity and inculcate a performance culture throughout the operating company, whilst keeping employees engaged and motivated.
Support the execution of the people and culture agenda within the operating company.
Manages HR Operations cycle, such as recruitment and staffing, training and development, HR Business Solutions, performance management, benefits and compensation, succession planning and wellbeing programmes.
Analyse and make recommendations on HR related policies to ensure compliance with labour law requirements.
Take overall accountability for quality in the HR value chain / processes.
Trusted point of contact for all stakeholders in the provision of one-stop HR service to managers, supervisors and staff within the operating company.
Route employees to HR resources best able to service query i.e. shared service, external medical aid service provider, etc
Drive business adoption of HR operating model and solutions, supporting the role out of solutions and capability building for line managers and employees within the operating company.
Execute own work and team work in line with governance and compliance processes.
Coordinate and participate in learning interventions to establish a learning and development culture within the team.
Create an engaging, enabling and productive work climate aligned to the employee value proposition by demonstrating leadership through personal commitment to organisational values.
Support recruitment and learning activities for the operating company.

Qualifications required:

Diploma/Degree in HR or related discipline is essential

Skills & Experience required:

5 – 10 years relevant work experience in a HR Generalist role.
Sound leadership skills with ability to interact and influence at all levels.
Excellent communication skills.
Must be fully computer literate: MS Office Suite
Attention to detail, excellent administration & conflict handling skills, is essential.