Receptionist At GIZ
Job Description
The Deutsche Gesellschaft fur Internationale Zusammenarbeit (GIZ) GmbH draws on the wealth of regional and technical expertise as well as tried and tested management know-how. As a federal enterprise, we support the German Government in achieving its objectives in the field of international cooperation for sustainable development. GIZ offers customised solutions to complex challenges. We offer demand-driven, tailor-made and effective services for sustainable development in more man 130 countries worldwide.
The Federal Ministry for Economic Cooperation and Development (BMZ) launched a special Initiative “ONE WORLD-NO HUNGER” focusing on poverty reduction and food security. The global programme “Innovation Centers in the Agriculture and Food Sector” aims to use innovations in the agricultural and food sector to boost the incomes of smallholders, create more employment opportunities (particularly in food processing), and to increase regional food supplies in the project’s rural target areas.
Job Description
The Federal Ministry for Economic Cooperation and Development (BMZ) launched a special Initiative ‘ONE WORLD-NO HUNGER” focusing on poverty reduction and food security.
The global programme “Innovation Centres in the Agriculture and Food Sector” aims to use innovations in the agricultural and food sector to boost the incomes of smallholders, create more employment opportunities (particularly in food processing), and to increase regional food supplies in the project’s rural target areas.
The objective of the Green Innovation Centre project in Ghana is to improve the livelihood of family farms and other actors in selected value chains.
The project has taken office in the GIZ Green Building in Airport Residential Area together with four other programs and projects.
The building is managed jointly and the reception will be manned by a friendly but firm, alert and very well coordinated receptionist.
Responsibilities
The receptionist is responsible for
Supervising and coordinating ingoing and outgoing staff situated in the building and visitors in a service-oriented manner and maintaining a high standard in the reception area
Dealing with official phone calls
Ensuring incoming and outgoing calls are efficient and uninterrupted performing reception and secretariat services on a daily basis
Liaising with facility manager and security guards
Tasks
Phone and reception services, The receptionist
answers and accepts phone calls and messages and/or forwards or rejects them
maintains a callback list of all incoming calls which cannot be takenby the relevant staff – member
operates the answering machine appropriately
registers, documents and organises incoming and outgoing correspondence (fax, emails, packages and personally delivered messages)
announces incoming visitors to the relevant staff of the projects and assures their coordinated access to the offices
registers incoming and outgoing visitors
ensures deputisation for other staff members
ensures that visitors are comfortable by offering newspapers, refreshments etc.
Office work and services, The receptionist
ensures creation and/or regular updating of a list of contacts and addresses (telephone, fax, email) sorts and distributes incoming correspondence (email, fax. other official documents)
is responsible for distributing and accepting documents and packages to/from the post office. government institutions, embassies etc., and is responsible for these
ensures periodicals and GIZ brochures are put out
Other Duties/additional Tasks
The receptionist
performs other duties and tasks at the request of management
Qualification Required & Experience
1st Degree in Management Studies with minimum 1 year working experience OR HND Management and Secretaryship or similar qualification from a recognised institution with 2 years working experience
Other Knowledge,
good working knowledge of ICT
technologies (related software, phone,
mobile phone call
holding/forwarding/connecting, fax, email, the internet) and computer applications (MS Office)
very good written and oral knowledge of English
politeness and helpfulness in dealing with visitors
willingness to updated skill as required by the tasks to be performed – corresponding measures are agreed with management
Key Competencies
good in multitasking’
verbal and written communication skills
professional personal presentation
customer service orientation
cheering personality and enjoys working with persons
ability to act firm in a polite manner
information management
attention to detail
initiative
reliability
stress tolerance
time management skills
respectful
demonstrate sound work ethics
very good ability to work effectively with others
Location: Accra
How To Apply For The Job
Interested and suitable applicants are to forward their applications with a detailed Curriculum Vitae and a half to one-page letter addressing the applicant’s motivation by email to:-
hr-ghana@giz.de
Kindly note that only short-listed applicants would be contacted.
If you do not hear from us 2 weeks after the deadline, please consider your application unsuccessful.
