Retail Sales Manager – Events Services

Job Description

Job Description

The Retail Sales Manager is responsible for driving retail sales within the event services sector, focusing on promoting and selling event-related products and services to retail clients. This role requires an initiative-taking approach to identifying opportunities, building strong client relationships, and meeting sales targets.

Sales and Business Development:

Identify and pursue new retail sales opportunities within the event services market.
Develop and implement effective sales strategies to achieve individual and team sales goals.
Conduct market research to stay informed about industry trends and competitor activities.

Client Relationship Management:

Build and maintain strong relationships with existing and potential retail clients.
Provide excellent customer service, ensuring client satisfaction and repeat business.
Attend client meetings, presentations, and events to promote products and services.

Product Knowledge:

Maintain an in-depth understanding of the company’s event-related products and services.
Effectively communicate product benefits, features, and value propositions to clients.

Sales Administration:

Prepare and present sales proposals, contracts, and agreements.
Track and report on sales performance, including pipeline management and sales forecasting.
Collaborate with the marketing and events teams to align sales efforts with promotional activities.

Competencies

Customer-Focused: A passion for delivering exceptional customer service.
Goal-Oriented: A driven individual who thrives in a target-based environment.
Adaptability: Ability to adapt to changing market conditions and client needs.
Problem-Solving: Strong analytical and critical thinking skills to address client needs and close sales.