Job Description
About the job
Lets Write Africa’s Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
This role is Individually accountable for Managing Telesales and Affluent Sales managers to increase profitability & to meet business targets.
Area Oversight Responsibilities:
Manages sales support processes to ensure profitability of Offices under his/her control & to meets business targets
Supervises the Administrative processes of all office under control to ensure efficient use of resources
Responsible for customer service excellence within the units
Budget Control:
Manages the team’s budget
Sales/ Productivity:
Manages sales processes to ensure profitability.
Identifies potential new markets & opens up the markets with assistance of Sales Manager.
Develops local market & resource plan.
Monitors team’s results.
Stakeholder Management:
Responsible for both internal and external relationship management with key stakeholders.
Team Effectiveness:
Individually accountable for staff time, tasks and output quality.
Balances own priorities with directing and motivating others.
Guides and directs staff to achieve operational excellence standards.
Creates a climate for optimal performance.
Manages performance.
Selects potential staff to sustain customer/client service delivery.
Responsible for the direct management of all teams under their control
Develops team members and prepares them for higher responsibilities.
Requirements
Relevant degree in Insurance or Business Administration from an accredited tertiary institution.
6 years or more experience in similar role within the insurance industry or bank with proven track record of exceptional performance.
Personal Effectiveness:
Collaborate effectively with others to achieve team’s results
Makes increased contributions by broadening individual Skills
Accepts and Live the Company Values and Behaviours.
Skills
Education
Closing Date
26 November 2023
The Old Mutual Story!