Information Technology Support Officer

Job Description

Company Description

High standards of training aimed at developing the whole child into a complete person.

Role Description

This is a full-time on-site role for an Information Technology Support Officer at RisingSun Montessori Schools located in Accra. The IT Support Officer will be responsible for providing technical support and troubleshooting for desktop computers and printers. They will assist with maintaining and upgrading hardware and software systems, as well as ensuring network and data security. The IT Support Officer will also be involved in training staff on technology use and best practices.

Qualifications

Experience in technical support and troubleshooting
Knowledge of information technology systems and processes
Expertise in desktop computers and printer support
Strong problem-solving and analytical skills
Ability to prioritize and multitask in a fast-paced environment
Excellent communication and interpersonal skills
Relevant certifications and qualifications in IT
Experience in the education industry is a plus