Technical Specialist

Job Description

Tiandy Technologies is a world-leading intelligent surveillance solution and service provider. Founded in 1994, Tiandy integrates AI, big data, cloud computing, IoT, and cameras into safety-centric intelligent solutions. With over 2,000 employees and more than 60 branches and support centers worldwide, Tiandy is a pioneer in the surveillance field.

Role Description

This is a full-time on-site role for a Technical Specialist at Tiandy in Accra. The Technical Specialist will be responsible for providing technical support, troubleshooting issues, and delivering excellent customer service. They will also use their analytical skills to diagnose and resolve technical problems.

Qualifications

(Strongly needed) Knowledge of surveillance systems is a plus
Strong analytical and problem-solving skills
Excellent communication and customer service skills
Experience in technical support and troubleshooting
Ability to work well in a team environment