Placement Coordinator

7 December 2023
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Job Description

ABOUT GENERATION
Generation is a global non-profit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. Launched in 2015, Generation comprises a global hub (Generation You Employed, or GYE) and a network of in-country affiliates. To date, the network has 76,000+ graduates and 11,000+ employers across 35 professions and 17 countries. When learners join Generation, 90% are unemployed, of which nearly half are long-term unemployed. Three months after completing our program, graduates have an 81% job placement rate, rising to 90% within six months.

Of our employed graduates, 67% are hired by our repeat employer partners, and 88% are in jobs directly related to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings. Two to six years after graduation, 70% of alumni continue to meet their daily financial needs and 40% save for the future. To date, Generation’s global graduates have earned $630 million in wages, which will rise to $1 billion by 2023. Generation graduates typically have a secondary school background, 54% are female, 40% have dependents, and the majority identify with underrepresented communities in their country. Generation GYE conducts original research and shares data insights on high priority global workforce transition topics to inform decision-making by workforce system stakeholders.

POSITION OVERVIEW
The Placement Coordinator is a full-time contract role that will report to the Employer Engagement Manager for Ghana. The primary responsibility of the Placement Coordinator will be to oversee the placement process and the communication with all Generation Ghana graduates from its programs. The job description below outlines a broad scope of responsibilities (these may be subject to change based on GYE strategy).

RESPONSIBILITIES
Ensure program delivery is aligned with our methodology and standard operating procedures across the recruitment, screening, training, and employment transition phases, including but not limited to following:

Bootcamp:
Serve as primary point of contact for all the graduates with queries on placement and ensure any essential employment-related documentation is complete and up-to-date for each student.

Transition to Employment:
Oversee student’s transition to full-time employment by closely collaborating with Employer Engagement team to fulfill recruitment opportunities in line with deadlines.

Manage placement activities, including coordination for scheduling interviews and collecting data on job attainment

Log employment and job interview data for each graduate in Salesforce

Design and deliver events which connect Generation graduates to employers.

Lead all follow-ups with alumni for their 30d, 60d, 90d follow-up calls and that Salesforce is updated with new information

Track all unplaced alumni and ensure that they are receiving relevant job opportunities through relevant platforms such as LinkedIn

Support our partners to follow up with our alumni to collect data, ensure efficient functioning of the ROI mechanisms at each employer site and collate and conduct analysis of relevant ROI data as per agreed guidelines.
Manage the employer contribution invoice process for hiring via employer partners.

Digital and Data Management:
Ensure data is entered on time and is accurate and complete

Ensure all student and employer data is up to date and correctly reflected on the respective dashboards

Validate all incoming data to ensure its accuracy, taking early steps to rectify inconsistencies in the data, and its applicability and visibility across various databases/systems.

Program Coordination
Ensure consistent communication with the students, the graduates and the GYE Senior Management to ensure effective coordination, timely updates, and an overall successful execution of the placement process for each Program.

All other duties as assigned by the GYE/Generation Senior Management Team.

EXPERIENCE
Candidates for this role will be expected to possess the following experience and qualifications:

· Prior recruitment experience required. Tech or digital sector experience highly desired
· High degree of independence and experience with self-management, ability to take ownership for targets and seek opportunities for improvement / growth of the program.
· Professional demeanour, excellent organisational, interpersonal and communication skills and attention to detail.
· High degree of independence and experience with self-management.
· Positive, solution-orientated attitude, drive for excellence and ability to be a team player.
· Self-reflective and open to receiving and giving feedback to others.